KW Command Quick Start Guide for 2025: Get Set up Like a Pro

Bren Brewer
May 1
3 min read

It’s 2025 and we’re kicking things off strong with an updated KW Command Quick Start Guide to help you hit the ground running—whether you're brand new to Keller Williams or just diving into real estate for the first time. Let’s get you fully set up and ready to leverage KW Command like a pro!

👩‍💻 Step 1: Log into Command

To begin, head over to agent.kw.com and log in with your KW username and password. If you’ve just joined Keller Williams, these credentials should have been provided during onboarding.

🧾 Step 2: Update Your KW Profiles

My Profile

Click your name in the top right and select “My Profile.”Here, you can:

Upload a photo
Edit your bio, service areas, specialties, and designations
Manage your KW email and reset your password
Add your recovery email (important: don’t use your KW email for this)
Update your personal info, mailing address, and emergency contact
Add bank account info for Profit Share

Don’t forget to check your MLS affiliations and verify your Market Center information and splits under the “Office” section.

⚙️ Step 3: Connect Your Integrations

Click your name > Settings. This is where you can connect all your favorite tools:

DocuSign (Follow setup instructions at answers.kw.com)
Facebook, Instagram, Google Calendar, Gmail, Office 365
Twilio (for texting through Command) – Set it up in the Marketplace, choose a number, and assign a forwarding number.

Be sure to use your KW email where possible—it makes the process smoother!

🌐 Step 4: Complete Your Marketing Profile

Head to Connect Settings > Marketing Profile.This is the info that shows up on your KW app and consumer-facing website. Fill out:

Your photo, phone number, bio, and website
Military affiliations (if applicable)
Social media links
Market Center info and logo
Legal footer text and links

✅ Pro tip: Always scroll to the bottom and click Save. Changes won’t stick unless you do!

🤝 Step 5: Update Your Referrals Profile

Your referrals profile determines how other agents find you in the KW Referrals network. Make sure to:

Update your contact info
Add your correct service areas (especially if you work in areas different from your Market Center location)

🎨 Step 6: Upload Your Assets in Designs

Head to Designs > Create Design > Print > Next, and then click Assets.

Upload your headshots and remove the background if needed
Add all necessary logos (Market Center, personal brand, etc.)
Customize your profile defaults in the WeBrand editor

This makes designing your postcards, flyers, and social media graphics faster later on!

📱 Step 7: Download the KW Command App

Go to the App Store or Google Play Store, search for KW Command, and install the app.

Log in with your KW credentials
Import a few contacts from your phone (not all 5,000+ just yet!)
Tag them for easy organization
Set up your business card QR code and KW App sharing link

This gives you powerful CRM tools in your pocket!

🧠 Step 8: Start SmartPlans

Now that your contacts are in Command, it’s time to automate your follow-up.

Go to SmartPlans > Library
Scroll down to Keller Williams SmartPlans
Click Add SmartPlan on all KW-provided plans
Use the Bi-Weekly Neighborhood Nurture for market updates—just make sure your contacts have a neighborhood or physical address listed!

🖊️ Step 9: Connect Your DocuSign Forms

Log into DocuSign.com, click your name > Preferences > Integrations.

If you're in Texas, you’ll need to connect National, Texas, and Company form providers
Click Add Provider for each and follow the prompts

This ensures you can access all the forms you need for offers, listings, and transactions.

✅ Final Tips

You’ve just completed the KW Command Quick Start Setup—nice work!From now on, you’re ready to:

Track leads and clients
Send automated marketing
Manage transactions
Work from desktop and mobile seamlessly

Got questions or stuck somewhere? Drop a comment below and I’ll help you out!

Until next time, keep it smart, keep it simple, and keep Command-ing 2025!